PRIVACY POLICY

Effective Date: 08/01/2025

The PWR Collective (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information — including health information — both online and in person.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address.

  • Health Information: Medical history, symptoms, treatment details, and other health-related information you provide during sessions, assessments, or through intake forms.

  • Website Data: IP address, browser type, and usage data through cookies or analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your information to:

  • Provide physical therapy and recovery services.

  • Communicate about appointments, treatment plans, and updates.

  • Process payments and maintain records.

  • Improve our website, services, and client experience.

  • Comply with legal, regulatory, and HIPAA requirements.

3. HIPAA Compliance

If you are a patient, the health information you provide is Protected Health Information (PHI) under HIPAA.
We:

  • Only share PHI with your consent or as required by law.

  • Store PHI securely in HIPAA-compliant systems.

  • Limit access to authorized staff.

4. How We Share Your Information

We do not sell your personal information.
We may share information with:

  • Service providers (e.g., scheduling software, payment processors) that are bound by privacy agreements.

  • Healthcare providers involved in your care (with your consent).

  • Legal authorities when required by law.

5. Data Storage & Security

  • We use secure, encrypted systems to store data.

  • Access is limited to authorized personnel only.

  • We take reasonable steps to prevent unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

  • Access and request a copy of your information.

  • Request corrections or updates.

  • Request deletion of your personal data (subject to legal requirements).

  • Request an accounting of disclosures of your PHI.

To exercise these rights, contact us using the details below.

7. Cookies & Online Tracking

Our website may use cookies and analytics tools to understand visitor behavior and improve our site. You can adjust your browser settings to refuse cookies, but some features may not work properly.

8. Links to Other Websites

Our site may link to third-party websites. We are not responsible for the privacy practices of these sites.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

The PWR Collective
Email: [Insert Email]
Phone: [Insert Phone]
Website: [Insert Website]

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.